Home/Accident Repairs Malaga
Had an accident? Here is what happens next, what to photograph before you leave the scene, and how a collision repair actually runs from drop-off to handover.
Before the repair conversation starts, a few minutes at the scene makes everything afterwards easier. Once everyone is safe and the vehicle is out of traffic:
Do not drive a vehicle you are not sure is safe. Fluid on the ground, a wheel that is not sitting straight, a bonnet that will not latch, lights or steering that are affected, or anything rubbing on a tyre all mean it should be towed rather than driven.
Every job starts the same way: we look at the vehicle in person. Photos are useful for a rough idea over the phone, but panel damage hides things — a dent that looks superficial can have a cracked bracket or a distorted mounting point behind it, and a scuff can turn out to have gone through to bare metal.
On hidden damage: it is common, and any repairer who tells you a collision quote is guaranteed final before dismantling is guessing. We would rather explain that up front than have the conversation later.
We give you a timeframe with your written quote, because the honest answer depends on the job. What drives it:
A small localised repair is a much shorter job than a multi-panel collision repair waiting on parts. Rather than quote you an average that will not apply to your car, we will tell you what your specific job needs when we quote it.
Getting a repair to disappear is mostly about the paint, not the panel. Factory colours are not one fixed recipe — the same colour code can vary between production batches and between plants, and every car on the road has faded from UV exposure since it left the factory. A Perth car that has spent years parked outside has moved a long way from its original code.
So matching means working from the vehicle in front of us, not just the code on the compliance plate. That involves reading the existing paint, mixing to suit it, and spraying out a test card to check the match before anything goes near the car.
The other half is blending. On a metallic or pearl finish especially, paint is carried out into the adjacent panel and faded so there is no hard edge where new meets old. A repair that is technically the right colour but stops dead at a panel line will still be visible. That blending work is a large part of why a quality refinish takes the time it does.
Wide shots of both vehicles showing their position, close shots of every damaged area, the other vehicle's registration plate, and the scene itself including road markings and signage. Also note the time, date, location and conditions, and get witness details if there are any.
Only if it is clearly safe. Fluid leaking, a wheel not sitting straight, a bonnet that will not latch, affected steering or lights, or anything rubbing a tyre all mean it should be towed. If you are unsure, call us and describe it before you drive it.
It varies with the number of panels, whether parts need ordering, how much refinishing is involved and whether hidden damage turns up during dismantling. Parts availability is usually the biggest variable. We give you a timeframe with the written quote.
We quote and carry out repairs for private customers. If you are making an insurance claim, check with your insurer about their requirements first, and speak to us about your specific situation — call 0425 559 576.
You are called and asked to approve the revision before any additional work happens. Collision damage frequently hides behind panels, so a first quote before dismantling is an assessment of what can be seen — we will say so when we quote.
Areas we service: Malaga · Beechboro · Ballajura · Morley · Bayswater · Midland · Perth and the wider Perth metropolitan area.
Bring the vehicle in or send us photos. You will get an itemised written quote after we have looked at the damage — and nothing gets done that you have not approved.
